Driver Agreement

1. Registration Process

Drivers must visit the official website of Taxi Safar and fill out the driver registration form.

They must upload valid documents including:

• Driving License
• Aadhar Card
• PAN Card
• Vehicle Registration Certificate (RC)
• Insurance Certificate
• Pollution Certificate
• Permit Copy
• Recent Photograph

2. Document Verification

The Taxi Safar admin team will verify all submitted documents within 48–72 hours.

Any discrepancies or expired documents will be informed to the driver for correction.

3. Vehicle Inspection

The vehicle must be physically inspected by Taxi Safar’s authorized team or partner center.

Vehicle should be clean, well-maintained, and meet all safety and hygiene standards.

Taxi Safar branding stickers (if provided) must be applied properly.

4. Driver Training & Orientation

Drivers will be required to attend a brief orientation (online or offline) that covers:

• Platform usage and app demo
• Customer service etiquette
• Safety rules and regulations
• Commission, fare policies, and payout structure
• Emergency/SOS protocols

5. Wallet & Trip Policy Briefing

Drivers will be informed that 20% of each trip amount will be held in the wallet.

This held amount will be released only after trip completion without any customer complaints.

6. Account Activation

After successful verification and training, the driver profile will be approved and activated.

Login credentials and access to the dashboard will be provided to the driver.

7. Trip Accepting Rules

Drivers must keep their app status “Online” to receive bookings.

Trips must be accepted promptly and drivers must reach the pickup location on time.

Repeated cancellations or delays may result in temporary suspension.

8. Conduct & Compliance

Drivers must behave politely with customers.

Smoking, drinking, or any form of misconduct during duty is strictly prohibited.

All drivers must comply with local transport authority laws and Taxi Safar policies.

9. Support & Grievance

Drivers can contact Taxi Safar's Support Team through the Help section on the website or via phone/email.

For urgent issues, drivers can use the Emergency/SOS feature in the system.